A response is the complete data filled in by the customer inside a WhatsForm. This response is forwarded to WhatsApp as a single message.
The number of responses you can receive each month depends on your plan. The Free plan includes 100 responses per month, the Lite plan 1,000, and the Standard and Unlimited plans are unlimited. You can see all the responses collected by WhatsForm under the Responses section.
There is also the option to export responses in CSV format.
Note
WhatsApp number of the customer is not collected by WhatsForm. Therefore, it is not visible in the responses. However, you can explicitly ask for the WhatsApp number using our Phone Question. This can be useful to reach out to customers who decided to not continue the conversation on WhatsApp.
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