{"plan":{"type":"business","billingCycle":"monthly","stripeSubscriptionId":"s"},"importStatus":"pending","blocked":false,"_id":"642c43d3771b0498cfdac485","categories":[{"id":"fe347d48-c009-4dec-b8af-cc82d579d540","color":"yellow","value":"Getting Started","slugId":114,"slug":"getting-started","description":"","icon":"https://i.imgur.com/0RMHdPY.png","children":[]},{"id":"15771db7-2941-467e-95a9-e70808099fdc","color":"blue","value":"Installation Guide","slugId":115,"slug":"installation-guide","description":"","icon":"https://i.imgur.com/b8j8DD8.png","children":[]},{"id":"b9e1ecee-5e80-44fe-8f52-3b39c088e294","color":"green","value":"Features","slugId":116,"slug":"features","description":"","icon":"https://i.imgur.com/sNVnRyR.png","children":[]},{"id":"13930540-4e2d-4c51-917c-4036286c3d01","color":"orange","value":"FAQ","slugId":117,"slug":"faq","description":"","icon":"https://i.imgur.com/WP0dams.png","children":[]},{"id":"ca3910ab-ef3b-4791-8356-a43f6d558f22","color":"default","value":"Troubleshooting","slugId":118,"slug":"troubleshooting","description":"","icon":"https://i.imgur.com/riknodS.png","children":[]},{"id":"d7455402-b2bd-4993-ba4e-15e5c02c044b","color":"red","value":"Question Types","slugId":119,"slug":"question-types","description":"","icon":"https://i.imgur.com/2ESQZaK.png","children":[]},{"id":"9df0a918-05c5-4ee1-b968-59c9c156b655","color":"purple","value":"Integration","slugId":120,"slug":"integration","description":"","icon":"https://i.imgur.com/vOSoiDy.png","children":[]},{"id":"e6d5dfdd-18cd-4556-85d0-71ad4026335f","color":"pink","value":"Billing","slugId":121,"description":"","icon":"https://i.imgur.com/wd7nsrx.png","slug":"billing","children":[]}],"lastCategorySlugId":122,"lastPageSlugId":1103,"config":{"general":{"language":"en","contactEmail":"care@whatsform.com","conversationEmail":false},"content":{"links":[{"id":"0DZOyx","label":"WhatsForm","path":"https://whatsform.com"},{"id":"contactus","label":"Contact us","path":"/contact"}]},"design":{"centerLogo":"https://uploads.help.center/624954ac2fd4c66b82f39d50/centerLogo.png?t=1658728677317","primaryColor":"#05675b","bannerColor":"#24b24e","bannerType":"color"},"seo":{"searchIndex":true,"metaTitle":"Whatsform help center","metaDesc":"Browse through WhatsForm documentation to learn how to build and manage your WhatsApp Forms","favicon":"https://whatsform.com/assets/images/favicon.png","ogImage":""},"integrations":{"customCode":{"customJs":"\n\n","customCss":""},"customSupport":{"subject":"New question from Help.center","address":"care@whatsform.com"}},"widget":{"launcherIcon":"","launcherTheme":"#1fab49","chatAvatar":"https://uploads.help.center/642c43d3771b0498cfdac485/chatAvatar/logo-only-256.png?t=1683292207035","enableChat":true,"welcomeMessage":"Hi there! How can we help you?","enableLinks":true,"widgetLinks":[{"id":"hc","label":"Help center","icon":"","action":"window.helpcenter.open()","type":"code"}]},"ai":{"enableSearch":true,"enableEmail":false},"support":{"address":"support@whatsform.help.center","channels":[{"emailForwarding":true,"domainVerified":true,"name":"Customer support from WhatsForm","address":"care@whatsform.com"}],"responses":[{"title":"Cemre","content":"

Kind Regards,
Cemre from WhatsForm
Share Review ❤️️ | Become Affiliate ⚡️

","id":"HSI6N3Z39M"},{"title":"Thank you","content":"

Thank you for contacting Whatsform regarding your query.

","id":"TUYQ0981AD"},{"title":"Feel Free","content":"

Please feel free to reach out whenever you need further help.

","id":"R15WVP55KW"},{"title":"Sorry","content":"

I'm sorry to hear about the issue you had.

","id":"0DFQEUIV8Q"},{"title":"Mislead","content":"

Sorry, you seem to have messaged the wrong company. We are a company that builds forms for WhatsApp. If you need any help with that, please let us know.

","id":"1HV2PQ75TA"},{"title":"Elaborate - Query","content":"

Thank you for reaching us, happy to help :)

Could you please elaborate on your query? What exactly are you trying to achieve?

","id":"2RKKDG5ELP"},{"title":"Replied","content":"

Thank you for contacting us.

I've replied to your other message regarding this subject.

","id":"5CRTG15991"},{"title":"Cancel","content":"

Thank you for reaching us, happy to help :)

All plans auto-renew unless canceled. Please follow our guide here to cancel your subscription.

","id":"28MZ1ZD4IV"},{"title":"Delete Request","content":"

You can delete your account by going to Account > Profile. You will see the option at the bottom of the page.

Please feel free to reach out whenever you need further help.

","id":"VHT9C22Z1B"},{"title":"Follow up - Close","content":"

Just checking in, all good on your end?

We are now closing this conversation on our side.

If you still need help, please reply back to this email.

","id":"MG0AVA9IS7"},{"title":"Refund Issued","content":"

We have refunded your money on our side.

It usually takes 5-10 business days (sometimes less) for you to see it on your card. This time might vary depending on your card issuer.

Have a lovely rest of the day,

","id":"PQ3L17B9DD"},{"title":"Elaborate - Issue","content":"

Thank you for reaching us, happy to help :)

Could you please elaborate on the issue? What exactly is not working?

","id":"QNGN7KYN3G"},{"title":"Merge","content":"

This could be because you need to merge your accounts.

Could you please follow our guide here and let us know if this resolves the issue?

","id":"P2M0FM0FHB"},{"title":"NGO","content":"

We offer a special discount for non-profits/NGOs :)

We provide a 30% lifetime discount on any plan you choose; including yearly plans.

To qualify for this offer, I just need some docs to verify that you are indeed a non-profit/NGO. If you can send them over, I can request this offer for you. (tax exemption because of your nonprofit status or any other document showing shall be fine)

Also please share the email address or the WhatsApp number of your account in which the coupon needs to be applied.

","id":"WZDEWMSLY2"},{"title":"No Response","content":"

Just checking in, all good on your end?

Since we have not heard back from you, for now, we will mark this conversation as closed, but if further assistance is needed feel free to reply to this conversation and the chat will be reopened.

","id":"TNS90V4ZA8"},{"title":"Pricing Plans","content":"

We have different pricing plans depending on your needs, including a Free plan!

Here is a quick link for you to check them out.

If you are not sure which plan to choose, you can always start from the Standard plan and see where it goes. We have a 30-day refund policy starting from the first day of your purchase.

If you don't like what you see, you can ask for a Full refund.

","id":"R8JN7DW6FK"},{"title":"Start up Plan","content":"

We have a startup plan that offers 50% off on any plan for the first year. See all our paid plans here.

Please submit any proof material that shows us you are indeed a startup:

1) When was the Startup incubated?

2) How many members are there in the Startup?

3) A company registration link or document for verification.

Also please share the email address or WhatsApp number of your account in WhatsForm for which the coupon needs to be applied.

","id":"N5VHRNOB3J"},{"title":"Whatsapp Group","content":"

Thank you for reaching us, happy to help :)

Sorry, it won't be possible to send the data collected to a WhatsApp group. Having said that, there is an alternative solution.

Please find our guide here.

","id":"7ZF22F1G03"},{"title":"Affiliate","content":"

Thank you for your interest in promoting Whatsform.

You can join our affiliate program and earn a 25% recurring commission, for every customer referred via your affiliate URL. For more information, please visit this link.

Please feel free to reach out if you have any other questions.

","id":"6WV0G4PROQ"},{"title":"Call","content":"

Thanks for your reply.

Please book a call with us at this link.

Let me know if you have any other questions or concerns.

","id":"W7V89X9202"},{"title":"Closing","content":"

Thank you for contacting Whatsform.

I hope that you were satisfied with the answer received.

If you have any other questions, please reply to this email and we will be happy to help.

","id":"7LSCTW4T4B"},{"title":"Escalate","content":"

I've passed this on to our Product Team and I will get back to you as soon as I have an update.

Thank you for your patience.

","id":"N7QAHZK3IJ"},{"title":"Feature Request","content":"

Thank you for contacting Whatsform regarding your query.

I'm sorry to advise that option is currently not available. I have now added this to our feature requests.

We really appreciate your feedback.

Feel free to reach out whenever you need further help.

","id":"91A0IG9UEE"},{"title":"Testimonial","content":"

One last note before closing this conversation.

We are currently creating a series of testimonials to showcase how Whatsform helps our customers. We would be absolutely thrilled if you’d be willing to share your story (a few minutes is all it takes!).

There are no scripts or rehearsals required - just tell us in your own words how Whatsform has impacted you. Just open this link, and you can start recording.

Your thoughts and insights would be invaluable to us and other customers like you who are considering Whatsform.

Whether you’re interested in participating or not, we truly appreciate your feedback and support.

Feel free to reach out, if you have questions,

","id":"W798OVLNY4"},{"title":"Not Visible","content":"

Thank you for contacting Whatsform about your query.

I've had a check and seen that your Whatsform is empty with no questions.

Please click on 'Publish' on the top right of your Whatsform editing page. This will make the form visible when you click 'Open'.

I hope this information helps. Please feel free to get back in touch with any other questions you may have.

Have a great day.

","id":"5DR3MX6GEI"},{"title":"Free Trial","content":"

Thank you for contacting Whatsform regarding your query.

I'm sorry to advise we are not able to offer you a free trial. However, we do have a 30-day refund policy starting from the first day of your purchase. I would recommend trying out our product and if you don't like what you see, you can ask for a full refund.

Here is a quick link for you to check out our plans: https://whatsform.com/pricing/

","id":"LYI5YISRPN"},{"title":"Google Ads","content":"

Thank you for contacting Whatsform regarding your question.

This is possible with our Google Analytics integration feature. We will send events to Google Analytics for different actions on the form. You can create Goals in Google analytics which can be used inside Google Ads platforms also.

To connect your Whatsform to Google Analytics, go to your form's settings. Under Settings > Integrations, click on Connect under Google Analytics.

I hope this information helps. Please feel free to get back in touch with us if you need further assistance.

","id":"JFOHR68HJ5"},{"title":"Google Analytics","content":"

Thank you for contacting Whatsform regarding your question.

To connect your Whatsform to Google Analytics, go to your form's settings. Under Settings > Integrations, click on Connect under Google Analytics.

Please check our guide for more information.

I hope this information helps. Please feel free to get back in touch with us if you need further assistance.

","id":"T45GJP8YDG"},{"title":"Google Tag Manager","content":"

Thank you for contacting Whatsform.

You can add your Google Tag Manager snippet code under Settings > Integration > Custom Script.

I hope this helps. Please let us know if you have any other questions.

","id":"O3X1GPHOZZ"},{"title":"Getting Started","content":"

Hi there,

Thank you for reaching us, happy to help :)

Please visit this link to learn about WhatsForm and how to get started

","id":"XGMVIGJQHO"},{"title":"Hubspot","content":"

Thank you for contacting Whatsform.

You can send data to Hubspot using Zapier integration.

In order to do this, you will need to use wehbooks from Zapier, add the webhook details under the webhook integration, and then create a Zap to push the data received via our webhook.

Please also check this guide for more information about how to create your integration.

","id":"TJ9N6X4006"},{"title":"Invoice","content":"

Invoices are sent to your email address after payment.

You can also find your invoice under the Stripe billing page. Please click on the Manage Cards and Payments button inside your dashboard to access the Stripe billing page. This button will be visible after your first payment has gone through.

","id":"9071TJ5AX5"},{"title":"Log in","content":"

Thank you for contacting Whatsform regarding your query.

You can access your WhatsForm account through your Google account or your WhatsApp number. There is no password required to login to WhatsForm.

I hope this information helps. Please get back in touch with us if you have any other questions.

","id":"X2MDIXEYWS"}],"spamList":["info@computingresale.com"],"tags":[]}},"centerName":"WhatsForm","centerDomain":"whatsform","userId":"63d11e1fd183bc814224bbf8","conversationsCount":3710,"updatedAt":"2024-05-20T03:18:57.354Z","id":"642c43d3771b0498cfdac485","analytics":{"searches":{"hit":44,"miss":[],"negative":1,"positive":1,"queries":44,"tickets":0,"total":26,"dailyTotal":{"1":3,"4":1,"5":1,"6":1,"8":8,"9":2,"10":3,"11":2,"12":1,"13":1,"15":1,"18":2}},"chats":{"answered":78,"messages":247,"negative":47,"positive":5,"tickets":39,"total":124,"unanswered":["How can I change mail address？","can i add new member to login this form?","yes","Can you put in quantities available and if sold then it will reduce the quantity available","Shopping template","precios?","how to put tag event conversion google analytic after visitor fill form ?","como importar um whats formulário pronto?","como importar um whatsform pronto?","importar whatsform de outra conta","importar um formulário de outra conta de whatsform","pricing for India?","Why I can't open my whatsform? It load very slow...","Both specific device and browser are slow loading.","hi, my customer cannot open my whatsform on their device","why my customer cannot open my whatsform on their device?","can we set the auctomatic responce for forms?","automatic responses","how to generate dynamic custom response","Can I accept local Indonesian payments?","can the billing page and pay with my local payment gateway ?","Já tenho formulários criados no WhatsApp 4191085008 mas não consigo acessar","How can I change the WhatsApp number?","como puedo cambiar el numero de whatsAp en whatsform","How do I publish my form to a different WhatsApp page?","I am referring to sharing the form on a different platform.","how di i share my form on a a different WhatsApp platform?","Why the form cannot be answered from the cell phone","what if after submitting the form in the cellphone it doesnt redirect to the whatsapp app?","I mean how do i use whatsappform to handle POST from a custom form","update whatsapp number","problema con el envio de formulario a traves de whatapp","how do i do branching questions?","Branching questions","hola no puedo ingresar texto en la seccion subtitulado","Why are the serial numbers only even?","edit responses","editing responses in WhatsForm","Is it possible for two people to edit?","Is there any way for two people to edit WhatsApp?","como compartilhar com um numero especifico no whatsapp?","pero si el articulo no mensiona que pueden usarse diferentes correos y numeros de whatsapp si se pueden utilizar y ver las estadisticas en cada formulario de manera independiente?","estoy preguntando si el usar diferentes formularios cada uno con diferentes correos con whatsapp diferentes, y ver las estadisticas de cada formulario de manera independiente o por separado","I would loke to know how to sent an automatic respose to a person who send a whatsform","I want the person who sends a form to receive a copy of what they sent, either on WhatsApp or by email.","can i change this forms whats up number to another","number associated in this form","can i change the number specific form","where is the link?","I need to see a log of webhook responses for my form for the last 3months. I'm interested in particular with how many error responses have been sent back from the server my form is sending data to.","CAN I DOWNLOAD AN EXCEL WITH THE ANSWERS?","DO YOU WORK WITH EXCEL?","response counter only register error (even numbers only), please fix it.","used to register response numbers in running order, that is in series. Now I discovered the running numbers are even numbers. the odd numbers are skipped. you understand?","posso falar no Portugues do Brasil?","why do I have a number missing in a sequence of responses?","delete card details","BOTH","Need to find account","Can an Italian company operating in the legal hemp sector use this service?","both","اود اعرف التقاصيل","Hello. I can't add texts and with url link in the description","无需填写表单直接分流跳转","Can I get a signature in a form??","WhatsForm","Can I get a signature in whatsform?","Bisa kamu membuat website seperti ini","how to link google tag?","Hi, im facing a problem where i cant link tag manager to my analaytics","How to edit the first sentence sent by the submit button","do you have tutorial videos for premium account how to use","assign values","Quero acesso à edição da planilha gerada pela integração","I took a photo and this was the link https://files.whatsform.com/DezNy-ikOZbmF7OWePlN0.jpg\n\nIs it possible for this link to be exported to my spreadsheet when integrating with Google Sheets?","si, necesito saber varias cosas, voy por partes...","Si contrato el plan standar, las respuestas recibidas en cada formulario que yo cree se guardaran en algun tipo de listado al que yo pueda acceder para consultar pedidos","?","me desaparecieron los datos de las personas cargadas en los torneos","Si","transfer admin","how to transfer ownership","no","+0940718903954","I cannot publish the form","I just start using Wahtsform and create a form from template","can you total the amounts in a food order?","how do i create a total","create a total","Turning off and the on the toggle to see responses in real time on my google sheet integration","How can I see responses in real time on my google sheet","How many users can I have on lite version","payment via whatsapp","can you advise how to include receiving payments via whatsapp","Can you tell me what plan I will need in order to allow me to offer payments via my whatsapp form?","in the advances features of whatsapp business you refer to payments what does that include?","can i add graphics to the form or a logo or banner","Documentação","Can't change the country code for my Phone number question","Can I remove this white background from my form?","competitor price form","how do i change a phone number on the watsform account","How to prevent users from submitting the same number repeatedly","Is there a way to use whatsapp for CRM data and then be able to send out group messages to clients","how do i collect customer data in a form, then use that data to do a mass message to all customers","whatsapp form","SLOW","OPENING LINK WAS LOADING MORE TIME","no me esta funcionando en mi wp","y si esta activo y funcionando pero la actulizacion con botones para pasar a otra pagina no funciona","tengo plan comercial y funciona bien pero hay unos detalles en la actualizacion que pusieron de los botones para pasar a la pagina siguiente no me funcionan bien cuando tengo insertado el fragmento de codigo en mi wordpress, y si funciona excelente desde su platafoma, que hago porque yo quiero funcione bien desde mi word press,","same response multiple time"],"dailyTotal":{"1":9,"2":8,"3":6,"4":6,"5":8,"6":9,"7":9,"8":8,"9":6,"10":4,"11":5,"13":11,"14":9,"15":10,"16":9,"17":5,"18":1,"19":1}},"_id":"6631862569d1733daf3115d0","center":"642c43d3771b0498cfdac485","month":"4-2024","__v":0,"createdAt":"2024-05-01T00:00:37.032Z","updatedAt":"2024-05-20T03:27:11.253Z","visits":1042,"dailyVisits":{"1":34,"2":43,"3":53,"4":47,"5":30,"6":50,"7":55,"8":131,"9":61,"10":66,"11":39,"12":19,"13":51,"14":71,"15":137,"16":52,"17":46,"18":24,"19":31,"20":2}}}

How to allow picture uploads?

How to allow picture uploads?

Related Articles

FAQ