Appointment Question

Markdown

View as Markdown

The Appointment Question lets customers pick a service, choose a date, and book a time. You set the services, how long each one takes, and when you are available.

Add the question

Open your form builder and select Advanced. Click Appointment to add the question type to your form.

Advanced section of the question picker, with Appointment listed

Customize your question

Add a title for your question. This appears at the top.

Title field for the Appointment question

Add a subtitle to explain what customers are booking. This appears at the bottom.

Subtitle field for the Appointment question

You can also upload an image for the question.

Image upload for the Appointment question

Adjust booking settings

Three settings control how bookings work.

SettingWhat it does
Business timezoneMakes sure appointments are scheduled in the correct timezone
Gap between slotsSets the interval between available booking times
Book up toSets how far in advance customers can book

Business timezone dropdown

Gap between slots dropdown

Book up to setting, showing the booking window options

Add your services

Under Services, click + Add service to create a new service.

Services section with the Add service button

Enter a Service name and select how long the appointment should last. You can add a description too.

Service name and duration fields

Add an image to help customers understand the service.

Image upload for a service

Set your availability

Under Scheduling, click Edit to manage your appointment availability.

Scheduling section with the Edit button

In the Available tab, choose the days and hours when customers can book. Click Save when you're done.

Available tab showing the days and hours you can book

Open the Custom hours tab to change your availability for specific dates.

Custom hours tab

Select a date, update your available hours, and click Save.

A date selected, with its available hours

Connect Google Calendar

Enable the Google Calendar integration so bookings appear in your calendar. Click Enable and follow the instructions.

Google Calendar integration with the Enable button

View your question

This is how your Appointment question looks to customers.

The Appointment question as a customer sees it

Tip

If you only need a date or time and no services, use the Date Question instead.

Was this article helpful?

Still need help?

Contact us